Privacy Policy

Last updated: Monday 05th January 2026

Hanna the Planner (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Hanna the Planner is a wedding planning business based in the United Kingdom.

Data Controller: Hanna the Planner
Email: hanna@hannatheplanner.co.uk
Phone: 07984 68 66 47
Business address: Windlesham, Surrey

We may collect and process the following personal data:

• Names of clients and, where relevant, wedding guests
• Contact details (email address, telephone number, postal address)
• Wedding and event details (date, venue, preferences, schedules, budgets)
• Communication records (emails, messages, enquiry forms)
• Payment and invoicing information (processed securely by third-party providers)
• Website usage data, including cookies and IP address (if applicable)

Under UK GDPR, we must have a lawful basis for processing your personal data. We rely on the following:

• Contract – to provide wedding planning services and manage bookings
• Legitimate interests – to run and improve our business, communicate with clients, and keep records
• Legal obligation – for accounting, tax, and regulatory requirements
• Consent – where required (e.g. marketing communications or cookies)

You may withdraw consent at any time where consent is the lawful basis.

We use your personal data to:

• Deliver wedding planning and coordination services
• Communicate with you before, during, and after your wedding
• Liaise with venues and wedding suppliers on your behalf
• Manage contracts, invoices, and payments
• Maintain business records and comply with legal obligations
• Improve our services and client experience

We may share your personal data with trusted third parties where necessary, including:

• Wedding venues and suppliers (such as florists, caterers, photographers)
• Payment processors and accounting providers
• Professional advisers or authorities where legally required

All third parties are required to handle your data securely and in line with data protection laws.

We do not sell your personal data.

Hanna the Planner takes appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or insurance requirements.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request erasure of your personal data (“right to be forgotten”)
• Request restriction of processing
• Object to processing
• Request data portability
• Withdraw consent at any time (where applicable)

To exercise your rights, please contact us using the details above.

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Website: https://www.ico.org.uk
Telephone: 0303 123 1113

We would appreciate the opportunity to address your concerns before you contact the ICO.

Our website may use cookies to improve functionality and user experience. You can manage or disable cookies through your browser settings. Further details can be found in our Cookie Policy (if applicable).

Our website may contain links to third-party websites. Hanna the Planner is not responsible for the privacy practices or content of those websites.

We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised “Last updated” date.